A. LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book. 

PART 1 

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time. 

Statement (C), “They’re sitting at a table,” is the best description of the picture, so you should select answer (C) and mark it on your answer sheet. 

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PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

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PART 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32. Who most likely are the speakers?

33. What does the man say he will do?

34. Why does the woman say she will need to leave early?

35. Who most likely is the woman?

36. What problem does the man report?

37. What does the woman remind the man about ?

38. What are the speakers mainly discussing?

39. How does the man intend to resolve a problem?

40. What does the woman ask the man to look at?

41. Who is the man?

42. Why does the man call the woman?

43. What strategy does the woman's company use?

44. What is causing a change in the speakers' plans?

45. Which group is an event intended for?

46. What will the woman do next?

47. What field does the woman most likely work in?

48. What most likely is the man's job?

49. What does the woman say is necessary?

50. What is being celebrated next Tuesday?

51. Why does the man say, "our budget is limited"?

52. What does the man ask the woman about?

53. Where do the speakers most likely work?

54.Why does the woman say, "Four of our people are on vacation"?

55. What does the man suggest offering to motivate employees?

56. What is the main topic of the conversation?

57. According to the woman, what are employees responding positively to ?

58. What does the woman plan to do?

59. Where is the conversation most likely taking place?

60. What are the women going to do today?

61. What does Adriana point out about some land?

62. Why is the man traveling?

63. Look at the graphic. Which flight did the man book ?

64. Why is the man surprised?

65. Why does the woman want to change an advertising strategy?

66. Look at the graphic.

What type of media do the speakers decide to use for advertising?

67. What will the man most likely do?

68. Where do the speakers most likely work?

69. According to the man, what happened last year?

70. Look at the graphic.

Which business will be removed from the map?

PART 4 

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book

71. Where does the tour take place?

72. What activity does the speaker recommend?

73. Why should the listeners meet the speaker at noon?

74. Who is the speaker?

75. Why does the speaker say, "we did have a cleaning crew come yesterday “?

76. What does the speaker tell the listener to do ?

77. What are the listeners preparing for?

78. What will Maria be responsible for?

79. What does the speaker mean when she says, "we haven't had a day this nice in a while"?

80. Where does the speech most likely take place?

81. What industry does the speaker work in?

82. What does the speaker say he is proud of?

83. What industry does the speaker most likely work in?

84. What does the speaker say recently happened?

85. Why does the speaker want the listener to call her back?

86. What is the speaker currently working on?

87. What did the board talk about in October?

88. What will the speaker be available to do?

89.  What did the listener buy?

90. According to the speaker, how will the product improve a business?

91. What does the speaker recommend?

92. Where does the speaker most likely work?

93. Why does the speaker say, "a comedy club just opened up in the arts district"?

94. What will the speaker do next?

95. What is being advertised for monthly delivery?

96. What does the speaker say will be available in January?

97. Look at the graphic.

What is the smallest subscription amount needed to receive an extra box?

98. What is the topic of the workshop

99. Look at the graphic.

Which button represents a new feature of the software program?

100. What does the speaker say is a benefit of subscribing?

B. READING TEST

You must mark your answers on the separate answer sheet. Do not write your answers in your test book. 

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. Aberdeen Bank offers a range of financial services ______ the needs of its customers.

102. ______ staff are asked to provide a backup cell phone number and e-mail address.

103. Today, Mr. Rahn will present ______ ideas to improve the company's accounting software. 

104. The firm's one-hour lunch policy is ______ enforced, so do not return late.

105. Ms. Martinova's promotion to chief financial officer is contingent ______ approval by our board of executives.

106. The peninsula's southernmost portion is rarely visited because it is not ______ accessible to travelers.

107. The Vaknjs Group ______ all clients a flat consultation fee, to be paid in advance.

108. On August 19, employees will not be able to access their e-mail account ______ time

109. Walk-in clients are a reliable source of business for the Auburn Hair Salon

110. By the end of the year, all packaging used for Schaefer’s food products will be ______ recyclable

111. Highbrook Hotel staff are trained to provide each guest with an exceptional ______

112. In  ______ for their help, volunteers at library's book sale were given personalized tea mugs.

113. Because employees must learn to use the new software, several training sessions will take place  ______ the next two weeks.

114. Flight attendants asked passengers to take their seats ______ upon boarding the plane.

115. Last July, Rojas Rieper LLC ______ a grand opening celebration.

116. Mr. Kim was one ______ three people who received the firm's Competitive Edge.

117. Interviews begin today for the production manager ______  at Zhu Pharmaceuticals.

118. Tours of the historic courthouse are twice a week ______   the summer.

119. ______   the next few months, Abundi Ltd. will open its fourth pharmaceutical laboratory in New Zealand.

120. The ______   at Yohanan Company organizes the delivery of supplies to all conference locations.

121. The owners of Rowecroft Porcelain ______  to begin production of casual dinnerware sets next month.

122. Mykos Auto Makers agreed to grant long-term factory employees______   vacation time.

123. The customer ______   believed that the coat he had purchased was waterproof.

124. All cars built by Roadway Motors come ______  with an alarm reminding drivers to buckle their seat belts.

125. The components of the CT640 dishwasher are largely the same as ______  of earlier models.  

126. The Nakato Group has won several industry awards for its innovative marketing ______ 

127. Krit Pinthong's new mystery novel is the most widely ______   book of the year.

128. The leadership team was quite relieved ______  the Tovyar building project was completed under budget.

129. ______  two floors of offices, the building offers several retail spaces.

130. ______ regarding construction noise and traffic delays should be directed to   Mr. Jasdi, the project manager.

PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following advertisement.

JOIN THE RGBS AUTOMOTIVE TEAM

RGBS Automotive is 131. _________ hiring full-time and part-time workers. Apply today!  132. _________ could become part of our manufacturing team! We make high-tech products  133. _________  found in cars and trucks of all kinds.

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Questions 135 – 138 refer to the following memo.

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Questions 139-142 refer to the following product information.

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Questions 143-146 refer to the following email.

To: Shu Jiang

From: Maxwell Baschet

Date: 4 April

Subject: Your contract

Attachment: Jiang contract

Dear Ms. Jiang,

We are pleased you 143._____ Maple Road Storage for your storage needs. I have attached a copy of your signed contract. 144._____

Do you know about our referral program? You will receive one free month of storage if someone

you recommend signs a contract with us. The new tenant will receive a free month 145._____

You can find more information about this program and all our special 146._____ on our Website at www.mapleroadstorage.ca.

Sincerely,

Maxwell Baschet, Site Manager

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PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following notice.

147. What is a purpose of the notice?

148. What is indicated about the Cardinal Street project?

Questions 149 – 150 refer to the following sign.

149.  What What does George's Orchard Farm offer visitors?

150. What is indicated about the market?

Questions 151 – 152 refer to the following e-mail

To : Thandiwe Ngxongo tngxongo@fancyandformal.co.uk

From: Customer Service  service@homethings.co.uk

Date: 26 October

Subject: Performa lint roller (Model PL293)

Dear Ms. Ngxongo,

I am sorry to inform you that the Performa lint roller you selected is on back order because of a shortage of its ultra-strong adhesive. We expect a new shipment within three to four weeks. However, if you prefer not to wait, Home Things will be glad to ship the Extreme2 lint roller to you at no extra charge. The Extreme2 model includes a perforated sticky tape for ease of use and comes with two refills. Like the Performa model, it has a strong adhesive that effectively removes hair, fuzz, lint, and dust from most fabrics.

You can request this similar product to be shipped to you in place of the one you ordered, as long as you make the change to your order before the original item ships. Thank you for your understanding.

Sincerely,

Glen McCraine

Customer Service Specialist

Home Things

151. Why did Mr. McCraine write the e-mail?

152. What is indicated about the Extreme2 lint (A) To highlight a new product roller?

Questions 153-154 refer to the following text-message chain.

153. What is suggested about Mr. Geraci?

154. At 6:53 P.M., what does Ms. Chai most likely mean when she writes, can't see that happening"?  

Questions 155-157 refer to the following advertisement 

155. The word "backing" in paragraph 2, line 3, is closest in meaning to

156. What payment method is NOT mentioned in the advertisement?

157. What is BSS offering as a sales promotion?

Questions 158-160 refer to the following e-mail

158. What is the one reason that Ms Hsiao wrote the e-mail?

159. What most likely is the focus of the Yanville

160. In which of the positions marked [1], [2], [3], the e-mail? and [4] does the following sentence best (A) To confirm an order belong?
"However, we have heard good reports about your company, Preble Events, from our partners."

Questions 161-163 refer to the following advertisement.

161. What most likely can be purchased at Kramer's Emporium?

162. Why is Kramer's Emporium selling merchandise at a discount? 

163. What is mentioned about delivery?

Questions 164-167 refer to the following e-mail.

To: Bruce Holt

From: Shamonica Walker

Date: April 9

Subject: Immediate and confidential

Dear Bruce,

Beginning with the new fiscal year, a change in retirement benefits will be applied for all full-time employees here at Blanen Industries. They will no longer be given their matching retirement funds in the form of cash. Instead, their retirement funds will be provided in the form of company stock to be deposited in their retirement portfolios.

Our current retirement management firm, Proxave Futures, has been informed of this change in retirement benefits. The firm will manage the transition and will continue to provide customer support to Blanen Industries employees. Questions should be directed to Pierre Dehaene at Proxave Futures rather than our human resources department.

Please work with Yua Suzuki, head of human resources, to provide her with the information she should include in her all-staff communication about this important change in employee benefits. Our president notified me that he would like to receive all reports related to this transition. Also, please continue to send me daily financial reports.

Best,  

Shamonica Walker, CFO

Blanen Industries

164. What is a purpose of the e-mail?

165. The word "applied" in paragraph 1, line 1, is closest in meaning to

166. What is suggested about Proxave Futures?

167. Who is responsible for notifying all employees about the policy change?

Questions 168-171 refer to the following online chat discussion.

Monica Zia (8:27 A.M.) Hi, Yuji and Sung-ho. I wonder if one of you could help me later today. Dejani Jones was going to help, but she's going to be out of the office today.

Yuji Saito (8:28 A.M.) That's too bad. Did she say why?

Monica Zia (8:28 A.M.) She said she had a slight cold but that she should be able to work from home on the data analyses for her clients.

Sung-ho Suh (8:29 A.M.) So, she won't be coming in at all today?

Monica Zia (8:31 A.M.) No. And Dejani and I were going to go to Willi's Market to buy food and beverages for tomorrow's office picnic. You remember, right? Saturday at noon at City Park. Anyhow, Dejani has a car and was going to drive us to the store and use her credit card to purchase the supplies. I know that both of you drive to work, so I thought one of you could help,

Sung-ho Suh (8:32 A.M.) When were you thinking of going?

Yuji Saito (8:32 A.M.) Sure. I can help, and we can use my credit card.

Monica Zia (8:33 A.M.) Around two.

Yuji Saito (8:34 A.M.) No problem. Just stop by my cubicle, and we can lake my car to go to the store.

Sung-ho Suh (8:35 A.M.) That's great, Yuji. I have several meetings this afternoon, so I wouldn't be able to get away.

Monica Zia (8:35 A.M.) Thanks, Yuji. I'll see you this afternoon.

168. Why is Ms. Jones going to be out of the office today?

169. What had Ms. Jones previously agreed to do?

170. Who most likely will purchase food and beverages for the picnic?

171. At 8:33 A.M., what does Ms. Zia mean when she writes, "Around two"?

Questions 172-75 refer to the following e-mail.

Ms. Kucharski, The following is a summary of what I have learned in my research about where to hold our next annual technology conference in June of next year. In Rome, the best option I have found is Hotel al Ponte. The total cost for conference events there would be €31,500. — [1] — Individual hotel rooms would cost €80 per night for participants. In the event that attendance is high, we could also house participants in the nearby Hotel Milvio at €120 per night. — [2] — I also looked into hotels in Genoa and Florence, but I could not find any that would be much cheaper in overall conference costs. — [3] — More importantly, I am concerned that the greater cost of flights to those smaller cities could discourage some attendees. Rome, on the other hand, has affordable direct flights from most European cites — [4] — It will also be more affordable for our colleagues coming from Buenos Aires. If you would like to pursue the Hotel al Ponte option, I will provide a detailed write-up of the anticipated costs and of the amenities offered by the hotel. Best, Luciano Moretti Secretary, International Technological Society

172. What is the main purpose of the e-mail?

173. What is indicated about the conference?

174. What is true about Hotel Milvio?

175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
"The savings to host the conference in one of those cities would be €500 at most."

Questions 176-180 refer to the following Web page and online review

176. What is the purpose of the Web page?

177. In the Web page, the word "delivers" in paragraph 1, line 4, is closest in meaning to

178. What is true about Mr. Kipp?

179. What is indicated about the Central University School of Nutrition?

180. According to the online review, what is a weakness of the newsletter?

Quetions 181 – 185 refer to the following invoice and e-mail

181. What client of BRV's is most likely seeking new employment?

182. What does the e-mail indicate about Ms. Yamashita?

183. According to the e-mail, what did Ms. Yamashita NOT include on the invoice?

184. For what project will Ms. Yamashita earn the most per hour?

185. When can Ms. Yamashita expect a payment to arrive?  

Questions 186 – 190 refer to the following e-mail and intrucations.

Please follow these steps to create and activate your new Motman Motors portal account. Go to https://motmanmotors.com/portal/activation to begin.

1. Go to the "New User Registration" page and enter your employee ID number.
2. Your name and address will appear. Confirm that this information is correct.
3. A new screen titled "Bank Account" will appear. Fitl in your bank account information.
4. Finally, you will be asked to select two security questions and provide the answers.

Once you have created your account, your account will become active, the payroll department will be alerted, and your payment schedule will be set. Please e-mail

Mr. Hemi Amos at hamos@motmanmotors.com if you have any difficulties or questions.

186. According to the first e-mail, what was previously sent to new employees?

187. According to the first e-mail, what is the deadline to complete an online task?

188. What step is Ms. Dimaano having trouble with?

189. What department will Ms. Dimaano join?

190. In the second e-mail, what is suggested about Ms. Dimaano?

Questions 191 – 195 refer to the following e-mail, invoice and memo.

191. What is attached to the e-mail?

192. Why does Ms. Mathai want to replace the scene at 1 minute?

193.What does the invoice indicate about the Fluorolook Imagers?

194. Whom does Ms. Oliver specifically praise?

195. Where does Mr. Lamontagne most likely   work?

Questions 196 – 200  refer to the following packing slip and e-mails

196. What is the purpose of the first e-mail?

197. What item number does Ms. Seong refer to?

198. What does the second e-mail suggest about Reina Olive Oil Company?

199. What does Mr. Nadal mention he will do for Ms. Seong?

200. Why was item number EVOOOI included in the shipment?